Claim Forms For Download

Easily file your claim by downloading the appropriate form and preparing the required documents listed below.

Please reach out to our Claims team at claims@allianz.sg .

For WICA claims, please reach out to our Claims team at wicaclaims@allianz.sg .

For Motor Claims, please reach out to our Motor Claims team at claims@allianz.com.sg .

Alternatively, please reach out to our Customer Service team at +65 6222 1919.

Immediate Steps After an Accident

1. Stay Calm and Ensure Safety

• Call for Assistance: If anyone is injured, call the ambulance and police immediately.
• Exchange Information: Share and collect the following details with all parties involved:
  • Names and NRIC/FIN numbers
  • Addresses and contact numbers
  • Vehicle registration numbers
  • Insurance company details
  • Company name if the vehicle is company-owned

  2. Contact Allianz Emergency Assistance

  • Roadside Assistance: Call our 24-hour Emergency Assistance at +65 6222 1919. We will provide immediate help and send a tow truck if necessary.

  3. At the Scene of the Accident

  • Do Not Move Your Vehicle: Unless instructed by the police, do not move your vehicle.
  • Take Photos: Document the damage to all vehicles involved.
  • Gather Details: Note down the particulars of all injured persons and the extent of injuries.
  • Avoid Admitting Liability: Do not admit fault or sign any agreements to pay for damages on the spot.

  Reporting the Accident

  1. Report Within 24 Hours

  • File an Accident Report: Report all motor accidents to avoid a reduction of your No Claim Discount. This must be done by the end of the next working day, regardless of whether you intend to make a claim.
  • Required Documents: Bring your driving licence, NRIC, and police report (if applicable). For company-registered vehicles, bring the company stamp.
  • Vehicle Presence: Ensure your vehicle is present at the reporting centre when you make the report.

  2. Reporting Centres and Assistance

  • Accident Reporting Centers: Alternatively, you can report the accident at any of the designated Accident Reporting Centres.

  Additional Points to Note

  • Police Reporting: You must report the accident to the police if it involves:
    • Government vehicle or property
    • Foreign vehicle
    • Pedestrian or cyclist
    • Hit-and-run driver
    • Vandalism
    • Vehicle caught fire

    Support and Assistance

    1. Our Commitment

    • Comprehensive Support: We will assist you throughout the accident reporting process and ensure your safety and convenience.
    • Approved Repairers: If your car is undrivable, we will tow it to the nearest Allianz Approved Workshop and arrange safe transportation for you.

    For any queries or further assistance, please contact our Customer Service Hotline at +65 6222 1919 or email us at customerservice@allianz.com.sg.

    Allianz Motor Protect Private Settlement Form Allianz Accident Protect Plus Claim Forms Allianz Personal Accident Claim Form Allianz Accident Death Claim Form Allianz Cancer Protect Claim Forms Allianz Cancer Protect Claim Form 69 KB Allianz Home Protect Claim Forms Allianz Home Protect Claim Form 3 MB Allianz Hospital Income Protect Claim Forms Allianz Hospital Income Protect Claim Form 3 MB Allianz Fire Protect Claim Forms Allianz-individual-Fire-Protect-Claim-Form.pdf 2 MB Allianz Fire Protect Plus Claim Forms Allianz-individual-Fire-Protect-Claim-Form.pdf 2 MB Claim Forms (Commercial Solutions) Allianz Commercial Fire Protect Claim Forms Allianz-Commercial-Fire-Protect-Claim-form.pdf 76 KB Allianz Work Injury Compensation Insurance Claim Forms

    For Work Injury Compensation Insurance claims, please reach out to our Claims team at wicaclaims@allianz.sg .

    To be submitted within 10-days from the day incident report is filed:-

    a) The employee’s payslips for the 12-months prior to the date of accident (if medical leave or light duty is given);

    b) Work Permit (for non-Singaporeans)

    To be submitted once available:-

    a) Completed Work Injury Claim Form;

    b) Original medical bills/invoices, original medical certificates;

    c) Copy of Inpatient Discharge Summary in case of a hospital admission;

    d) Copy of the company’s Incident/Investigation Report (if the accident happens at project site, please obtain the Incident report lodged by Main-con);

    e) Copy of the Contract Agreement for cases involving contract works;

    f) Copy of the Death Certificate/Autopsy/Coronary Report (in case of a death);

    g) Copy of the police report/investigation result in case of a road accident;

    h) Other supporting documents which may be relevant.

    Allianz-Work-Injury-Compensation-Insurance-Claim-Form.pdf 120 KB Allianz Group Personal Accident Insurance Claim Forms

    Please prepare the following documents to submit your group personal accident insurance claim:

    b) Medical bills/invoices;

    c) Copy of Inpatient Discharge Summary in case of a hospital admission;

    d) A&E summary or Doctor memo.

    Allianz-Accident-Protect-PA-Claim-Form.pdf 1 MB Allianz General Property Insurance Claim Forms

    Please prepare the following information and documents to submit your general property insurance claim:

    a) Date, time and location of accident;

    b) Identify the property/item(s) damaged;

    c) Coloured photographs of the damaged property;

    d) Circumstance leading to the occurrence of incident;

    e) Estimated repair/replacement cost (e.g. material, labour and general services, etc.), if available.

    Allianz-General-Property-Insurance-Claim-Form.pdf 2 MB Allianz Liability Insurance Claim Forms

    To streamline your liability insurance claim, please gather the following detailed information and documents before submission:

    1. Name and full contact particulars of third-party property owner and/or injured party;

    2. Name of Claimant (claimant maybe the aggrieved party’s representative);

    3. In cases where Personal Injury has been alleged, provide nature and extent of allegations, where possible;

    4. Provide a detailed written report giving all circumstances surrounding the event leading to the claim specifically detailing the following:

    a) Place and date of loss;

    b) When first notification of loss was received;

    c) How did you become aware of the loss, i.e. in writing or verbal;

    d) What type of loss is involved? Parties to the loss, if applicable?

    e) If you are aware, describe the exact cause of loss. Is there any contributory negligence, i.e., did something or someone else contribute to the accident. Where possible, preserve the cause of accident for evidence.

    5. In cases involving goods or products liability:

    a) Identify the locations of goods or products;

    b) Identify the Manufacturer and/or Supplier of the Products/Goods;

    c) Identify the Distributor responsible for the distribution of the said Goods/Products. Provide a copy of any contract with the Distributor applicable at the time of loss;

    d) Preserve the goods or products for possible failure analysis.

    6. Submit all correspondence, contract documents, newspaper articles, police enquiries and reports, in addition to the claim form which insurers will also submit for your completion.

    7. Specific documentation is likely to be required depending on the specific circumstances of the incident and type of claim.